Privacy Policy
Last updated: August 2026
Who we are
Web Studio Sheffield is a web design and digital agency based in Sheffield, South Yorkshire, UK. Our website address is webstudiosheffield.co.uk. You can contact us at hello@webstudiosheffield.co.uk.
What data we collect
We collect personal data when you:
- Submit a contact or enquiry form (name, email address, phone number, message)
- Request a free audit (name, email address, website URL, business details)
- Email or message us directly
We do not collect payment information directly. Any payments are handled by third-party processors.
How we use your data
We use the information you provide to:
- Respond to your enquiry or request
- Provide our services to you
- Send project updates and communications related to your project
- Improve our services
We will never sell your personal data to third parties or use it for unsolicited marketing without your consent.
Legal basis for processing
Under UK GDPR, we process your data on the following legal bases:
- Legitimate interests — to respond to your enquiry and communicate with you about our services
- Contract performance — to fulfil our obligations when you become a client
- Consent — where you have explicitly agreed to receive communications from us
Form submissions
Our contact forms are processed through Formspree (formspree.io), a third-party form handling service. When you submit a form, your data is transmitted to and stored on Formspree's servers. Formspree is GDPR-compliant and processes data in accordance with their privacy policy, available at formspree.io/legal/privacy-policy.
Third-party services
Our website uses the following third-party services which may process data:
- Google Fonts — fonts are loaded from Google's servers. Google may collect usage data. See Google's privacy policy at policies.google.com/privacy.
- Google Maps — if embedded maps are used, Google processes location and usage data. See Google's privacy policy at policies.google.com/privacy.
- Google Analytics — if active, this collects anonymised usage data about how visitors interact with our website.
Data retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for up to 2 years. Client project data is retained for up to 6 years in line with UK accounting requirements.
Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at hello@webstudiosheffield.co.uk. We will respond within 30 days.
Cookies
Our website uses cookies. Please see our Cookie Policy for full details.
Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page shows when it was last updated. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact
For any privacy-related questions, contact us at hello@webstudiosheffield.co.uk.